|Our Professional & Ethical Promise|
|Focal Point Optmetrists Team|
Locally owned and operated in central city Wellington, Focal Point Optometrist was established in 1998 to provide friendly and professional eyecare.
We realise the importance of good quality eyecare and understand the busy lifestyles people lead today. Our aim is to help you achieve professional eyecare in the easiest possible way. We provide all optical services from eye examinations to contact lenses. We value our customers, pride ourselves on friendly service and are willing to go the extra mile. Our store displays all the latest fashion frames and sunglasses for you to browse. If we don't have it, we will do our best to get it for you. Come and see us today.
This website is designed to help you look after your eyes and provide you with information and options about your eyecare. If you are having trouble with your eyesight, put your mind at rest and see our qualified optometrist.
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Over the last few years we have noticed a growing trend in the field of optometry. The professional and ethical standards have dropped in the industry. Because of the lowering standards it is important that Focal Point Optometrists make you aware of what is happening and as a professional, distance ourselves from this trend.That's why we have created a Professional and Ethical Promise to reassure you, that you will receive the professional and ethical service you are entitled too.
The old saying goes....'Nothing is for FREE'. You may think you are getting something for nothing but there is a price to pay for everything. A number of optometrists are offering services for free or at a considerably reduced rate. Because of this, they have to generate income by selling product. We have seen a growing number of distressed people coming into Focal Point Optometrists for a professional second opinion with spectacles they don't need, incorrect product and unreliable results from partial examinations. In the end it has cost them more financially and not to mention the emotional stress.
Some unfortunate cases include:
- People who are prescribed spectalces by other optometrists, come and tell us they don't work and never wear them. After a quick test we tell them they don't need glasses or they have the wrong prescription in their spectacles.
- Elderly sold spectacles when clearly they need cataract surgery.
- 19 year old up sold spectacles with expensive progressive lenses that are designed for 40+ year old people with Presbyopia.
- A young patient sold spectacles after complaining of headaches. After 3 months of continuous headaches and consultations with the eyecare provider, informing him nothing was wrong. He decided to seek a second opinion at Focal Point Optometrist. A tumour was immediately identified at the back of his eye and the young patient rushed to hospital the next day for immediate surgery.
At Focal Point Optometrists we don't have sales targets. We don't have shareholders that demand profit increases year on year. What we do have is pride and the high ethical standards that we stand by. Knowing we have done the right thing for our clients is more gratifying than the bottom line.
We will not sell you spectacles if you don't need them. We will provide you with the best eye care and advice we can offer. We will help you understand and answer any questions you have about your vision. We want you to have the confidence and trust, knowing you are receiving the best eye care and advice that you are paying for.
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Yee Ling Tay (optometrist)
Yee Ling graduated from the Auckland University School of Optometry in 2015. She has worked at other practices in Cairns and Brisbane before returning to New Zealand. She is very friendly, caring, and has a down to earth character. One of her strengths is her communication skills, she takes time to explain. Her interests include doing weights at the gym and making sour-dough bread.
Jennifer Yan (practice manager)
Jennifer started Focal Point in 1998. She has been the optometrist with the help of employed optometrists during maternity leave. Now that her children are teenagers, she has decided to step back from clinical optometry and be practice manager. This will give her more time to concentrate on family life. She is the friendly face of Focal Point with an infectious smile and personality. Jennifer has a wealth of knowledge and experience in the optical industry. In her spare time, she manages her children's sports teams, loves to bake, knit and crochet. She is itching to get back into travelling the world with her family.
Sarah is studying Law at Victoria University. She has been with Focal Point since August 2019 and brings to us her bubbly character. She is keen to keep things organised at work and is more than happy to give her opinion if you need to select a new frame. Sarah has worn contact lenses since she was 8 years old, so knows what it's like to not have good eye-sight.
Anya is new to Focal Point. She is in her second year at Victoria University studying Law and Biomedical Science. She is a quiet and conscientious team member. Her interests are her cat and her close-knit group of ex-high school friends. She loves to eat pretzels and M & M's.
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